Tech Support:      ‘I need you to right-click on the Open Desktop.

• Customer:             ‘OK.’
• Tech Support:      ‘Did you get a pop-up menu?’
• Customer:             ‘No.’
• Tech Support:      ‘OK. Right-Click again. Do you see a pop-up menu?’
• Customer:             ‘No.’
• Tech Support:      ‘OK, sir. Can you tell me what you have done up until this point?’
•  Customer:            ‘Sure. You told me to write ‘click’ and I wrote ‘click’.’